![]() However, you can follow the steps discussed below to resolve the issues and fix outdated Shared Mailbox issues in Outlook. Oversizing can also cause integrity issues, leading to synchronization issues, outdated Shared Mailbox, etc. A user can add a Shared Mailbox after the administrator has added the user as a member of the Shared Mailbox.Īlthough the user mailbox and Shared Mailbox uses two different mailboxes, the OST files are linked together, which can significantly increase the OST file size and cause performance issues. Steps to Fix Shared Mailbox Not Updating Issue in OutlookĪ Shared Mailbox uses a generic email address, mostly used to communicate with customers or the public, as multiple users can monitor and reply to the queries.
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